SUPPORT

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FAQs

VINYL

What file types and audio formats do you accept, and what's best?

We accept a variety of file types and audio formats for your podcast. However, for the best possible sound quality on your vinyl record, we highly recommend high-resolution WAV or AIFF files. These formats allow for a high quality vinyl experience. 

Can I record a special episode exclusively for the vinyl release?

Absolutely! This is a great way to add value for your fans. You can do a behind-the-scenes look, an extended interview, listener Q&A, or anything else that complements your existing content.

Can I include intro/outro music or sound effects?

Yes, you can include your usual intro/outro music and sound effects in your submitted audio file. We can also discuss adding custom vinyl-specific elements if desired.

Can explicit content be included in the vinyl audio?

We can press vinyl with explicit content, but there may be age restrictions on retail sales. It’s important to clearly label your content accordingly.

Do I need to design the vinyl artwork myself?

No, Certified Crucial can offer design services to create a unique and eye-catching vinyl jacket based on your existing branding or concepts you provide.

Can I use copyrighted material on my album artwork?

It’s your responsibility to ensure you have the rights to use any images, logos, or other copyrighted material on your vinyl artwork.

Will I have a chance to approve the artwork before pressing?

Absolutely! We will send you a digital proof of the artwork for your approval before going to print.

What is the minimum number of vinyl records I can order?

Certified Crucial has a 100 qty minimum on single orders, and 50 qty minimum on returning accounts and pre-order campaigns with 3 or more unique vinyl products. Should you need runs smaller than our minimums, request a quote. We can offer customized quotes for boutique runs of vinyl records in some cases.

Can I customize the vinyl color?

Yes, Certified Crucial offers a variety of customization options, including vinyl color!

What happens if there are damages during shipping?

Certified Crucial uses high-quality packaging to minimize the risk of damage. However, if a record arrives damaged, we will work with you to ensure a replacement is delivered or your money back. Contact our support team and explain the situation. We will get back to you quickly with next steps.

General

What Merch Options Does Certified Crucial Offer?

We offer both traditional and unique product options for your brand. Check out our Products  and Pricing page for more info. This is not a complete list, and will change as we source new products and vendors. If you want to produce a certain product you don’t see it listed, please tell us! Certified Crucial works with a variety of different vendors, makers, and artists. Share your vision, and we will make do our best to make it happen!